Scalability

SERVICES

AI agents that read, understand and answer your email

An AI agent that reads every email and its attachments, sorts it and replies to the standard cases. For teams who spend the day in their inbox.

Tell us about your project

What is an AI email agent?

It is an assistant that works in your inbox: it reads each email and its attachments, understands what is being asked and organises it. It replies to standard cases on its own and leaves the ones that need human judgement to your team, already prepared.

Problems we solve

  • We get dozens of requests a day and take too long to reply.
  • Someone has to open every email, read the attachment and decide who it goes to.
  • Half our replies are always the same, yet they are written by hand.
  • Important emails get lost among everything else.

What we build

  • Emails and attachments read for you

    The agent understands what each email says and what the attached documents contain.

  • Automatic sorting

    Each email is sorted by type and priority and reaches the right person.

  • Replies to standard cases

    Routine requests are answered automatically, in your tone and with the right information.

  • Handover to your team

    Cases that need judgement reach your team summarised and ready for a decision.

  • Data into your systems

    What arrives by email can go into your ERP or spreadsheets without being retyped.

How we work

  1. 01

    Free diagnosis

    We review the kinds of email you receive and which ones can be handled without your team.

  2. 02

    Fixed proposal in phases

    Fixed scope, timeline and price, starting with the emails that take up most of your time.

  3. 03

    Build with frequent deliveries

    At first the agent drafts and your team reviews; once its replies are reliable, it sends them itself.

  4. 04

    Launch and ongoing improvement

    We launch it on your inbox and extend the cases it handles. Maintenance is optional.

Technology

State-of-the-art AI models that understand text and documents, running on cloud infrastructure with data hosted in the European Union.

Related case studies

For an international freight forwarder we built an AI agent that understands the quote requests arriving by email, prepares the quote and replies to the standard cases. Those that need judgement go to the team.

Frequently asked questions

Does the agent send emails without anyone checking them?

Only in the cases you decide. We usually start with replies your team reviews and give the agent more autonomy once it has proved reliable.

Does it understand attachments?

Yes. It reads the documents attached to each email and uses their content to sort and reply.

Does it work with my current email?

Yes. The agent works on your existing inbox; your customers keep writing to the same address.

Where is my data kept?

In the European Union by default (in the US only if you ask). We do not train models on your data without your express written consent, and we sign a data processing agreement.

How much does it cost?

Each project is quoted after the free diagnosis, with a fixed proposal in phases covering scope, timeline and price.

Start with a free diagnosis

Tell us what you need. Then we send you a fixed proposal with scope, timeline and price.

Tell us about your project