SERVICES
AI voice agents that answer your calls
A voice agent that picks up the phone at any hour, understands what callers need and either handles it or passes it to your team. For businesses that miss calls or spend hours answering them.
Tell us about your projectWhat is an AI voice agent?
It is an assistant that answers phone calls with a natural voice and talks the way someone on your team would. It understands the request, asks for whatever is missing and deals with it: booking an appointment, logging an incident or qualifying a lead. When a case needs human judgement, it transfers the call to a person.
Problems we solve
- We miss calls outside office hours and have no idea how many customers go to a competitor.
- Half the team spends the day on the phone answering the same questions over and over.
- Emergencies come in by phone and someone has to write them down and alert a technician.
- We want to screen calls so that only the worthwhile ones reach sales.
What we build
24/7 phone answering
An agent that answers every call at any hour, including bank holidays and busy periods.
Call qualification
It asks the key questions and passes your sales team only the contacts with genuine interest.
Appointments in your calendar
It offers slots, books and confirms appointments without anyone having to pick up the phone.
Incident logging
It takes down the incident with all the details needed and leaves it ready for your team to act on.
Handover to a person
When a case calls for it, the agent transfers the call to the right person along with the context of the conversation.
How we work
- 01
Free diagnosis
We look at how your calls come in today and decide together what the agent should handle and what should go to your team.
- 02
Fixed proposal in phases
Fixed scope, timeline and price, starting with the types of call that take up most of your time.
- 03
Build and testing
We show you progress often and test the agent with real calls before opening it up to your customers.
- 04
Launch and ongoing improvement
We switch it on for your phone line and keep improving it with what we learn from each call. Maintenance is optional.
Technology
State-of-the-art AI models and natural-sounding voice with ElevenLabs, with low latency so the conversation flows.
Related case studies
Our team's experience: Antonio, our founder, took AI voice models into production at Aflorithmic, covering text-to-speech, ethical voice cloning and real-time inference infrastructure (the Digital Einstein project, published at Interspeech 2021). At Scalability, the incident assistant for Grup Caliu is in development.
Frequently asked questions
Does it sound like a robot?
No. We use natural-sounding voice with ElevenLabs and low latency, so the conversation flows without awkward pauses.
What happens if the agent cannot answer?
It transfers the call to someone on your team or takes a message so you can get back to the caller. You decide which cases it handles and which it hands over.
Can it answer outside office hours?
Yes. The agent answers 24/7, including bank holidays, and logs every call so your team can see it the next day.
What can a voice agent do?
Answer calls, qualify leads, book appointments, log incidents and hand over to a person when needed. In the diagnosis we decide with you which of these make sense to automate.
How much does a voice agent cost?
It depends on what it needs to handle. After the free diagnosis we give you a fixed proposal in phases, with scope, timeline and price.
Start with a free diagnosis
Tell us what you need. Then we send you a fixed proposal with scope, timeline and price.
Tell us about your project